Motorola Solutions (NYSE: MSI) today launched SVX, a first-of-its-kind video remote speaker microphone that converges secure voice, video and AI, designed for the company's flagship radio, the APX NEXT. Assist, also launched today, reflects the company's strategy to put the power of AI in the hands of every first responder in the US, underscoring its commitment to 'Solving for safer.'

Motorola Solutions is revolutionizing the way officers work. The convergence of a body camera with first responders' most trusted lifeline, their radio, replaces the need for multiple devices. And Assist introduces a new category of human-AI collaboration for public safety, providing contextual, actionable information that is personalized to the time, person and place where decisions need to be made.

As a converged, wireless device, SVX effectively halves the number of devices and reduces maintenance, while daily shifts are covered with the swappable battery. Fundamentally, the convergence of radio, video and AI serves as a force multiplier, capturing and synthesizing a greater diversity of data throughout an incident for more accurate police reporting and verified evidence.

"An officer's uniform is his emblem. His emblem of service, of protection, of bravery and sometimes of sacrifice, in the quest to make our communities safer", said Mahesh Saptharishi, executive vice president and chief technology officer, Motorola Solutions. “We designed SVX and Assist to combine secure voice, video and AI with exceptional quality and capability for the people in uniform who protect us all.”

SVX is mission-critical voice, video and AI for mission-critical evidence

SVX brings Motorola Solutions' mission-critical communications security and audio clarity now to both voice and video. Integrated with the APX NEXT radio, it features the company's latest generation of ambient noise reduction, allowing officers to communicate clearly or call Assist for help despite background noise. At the same time, SVX high-definition video retains all ambient sound to protect the objective integrity of everything an officer sees and hears through the camera. Capturing dual streams across radio and video communications, which Assist can unify as evidence, means SVX is capturing greater context and clarity for a more complete timeline of events.

“Try using your everyday smartphone AI assistant with police sirens blaring, your message will not be understood,” Saptharishi said. “Police officers need to communicate confidently wherever they are, and audio quality directly impacts the usability of radio and video evidence.”

Assist is here to help

The power of Assist AI redefines SVX, transforming it from simple hardware to active support for an officer in real time. For example, Assist allows SVX to query a license plate or driver's license and automatically search for associated records or warnings. Assist can detect keywords in radio traffic, such as “shots fired,” alerting nearby officers and command center personnel, while allowing you to see and hear what is happening via SVX to support a response. Assist can turn SVX into a live language translator between an officer and a community member. Assist can also guide officers with next steps based on agency policies, such as administering a life-saving EpiPen®, streamlining incident management and following protocols.

“In this kind of work, the worst feeling is knowing that a key piece of information that would have changed your approach didn't reach you, that it was buried somewhere,” Saptharishi said. "When AI can proactively make information available, rather than something that needs to be found, we can automate tasks and increase human attention. In public safety, valuable time can be the life-changing difference."

“Metro Nashville is excited about our continued collaboration with Motorola Solutions and their vision for integrating AI into our response workflows” said Stephen Martini, ENP, CPE, Director of the Metro Nashville Emergency Communications Department.

The Convergence Force Multiplier

The company's research shows that patrol officers spend between 40% and 60% of their time writing reports, entering basic data on people, vehicles and property. Motorola Solutions is targeting this time-consuming work, expediting more factually based police reports and evidence, while preserving officers' time end-to-end, from the 911 call to case closure.

The convergence of radio, video, and AI means Assist can go far beyond documenting an officer's individual perspective by collecting the diversity of data from every stage of the incident, including radio chatter, officer location, 911 call information, dispatch logs, other body-worn or street camera recordings, community input, and more. Assist's access to more sources means more cross-referencing and verification for higher levels of accuracy, reliability, and trustworthy knowledge.

“An officer is trained to notice things in the field, so it is essential that his reports reflect his perception of the incident, in his voice,” said Saptharishi. "Assist can support and verify your perspective, including identifying discrepancies. For example, Assist can point out that 'the car is black (based on video footage), not blue,' a finding that must be confirmed by a human. This is about augmenting human memory rather than replacing it."

“We call this ‘good friction’”, said Saptharishi. "We are designing to augment people's capabilities, but it is incredibly important to ensure that there is not blind trust and over-reliance on AI. “This is essential in the face of judicial scrutiny and to defend justice.”.

Today's announcement highlights Motorola Solutions' vision for AI, to simplify tasks through automation and proactively provide information with context for the person and the role they are playing at a specific moment. The company will continue to develop and announce new applications for Assist across all of its safety technologies, marked by the Assist emblem to transparently denote when Assist presents information for humans to evaluate and verify.