With the aim of transforming the after -sales experience in the appliance market, Manno - technological company specialized in home installation solutions- officially launches your New manufacturers and retailers oriented service. The proposal includes the professional, efficient and guaranteed installation of products such as airs, thermotanques, ovens, stoves and air conditioning systems.

The service seeks to solve a key market need: that the final customer receives its product installed with insured quality, simple coordination and professional support, without deriving in informal tasks or the uncertainty of outsourcing the experience.

A service with premium standard and operational support

Unlike marketplaces that only connect technicians with users, Manno manages the installation service in a comprehensive manner, with optimized processes, own technology and artificial intelligence to assign the best talent available in each area of ​​the country.

The company has a solid operational history: A NPS of 4.8 out of 5, achieved thanks to a network of carefully selected experts, with more than four years of operational data. 28% of active installers have already carried out more than 200 qualified works with 5 stars in multiple provinces, allowing to climb without losing quality.

Among the main differentials offered to the commercial channel, they stand out:

• Installation under manufacturer standards, respecting guarantees and functionalities.
• 100% digital coordination of the service, from the purchase to the post -sales.
• Possibility of financing the installation and integrating it as part of the commercial offer.
• National coverage and real -time operational availability.
• Formal guarantees and monitoring of the final consumer.
• Logistics optimization that avoids claims for defective facilities.

A model that already validates the market

Manno is already positioned as a technological partner with proven experience, with the ability to integrate into different sales flows.

Currently, it provides professional installation services for Newsan through their own brands (Atma, Philco, Noblex and Siam) and with that of their international partners (LG and Hisense), and also actively work with leading retailers such as Megatone, Frávega and Musimundo, among others. These alliances validate the reliability and efficiency of the operating model, and demonstrate their ability to integrate into different commercial, physical and digital environments.

"By integrating this service, trade improves its value proposition, loyalty to its customers and reduces after -sales problems. And all that ... without having to take care of the technical service", Add Schenone.

New service category in the retail ecosystem

With this launch, Manno invites manufacturers and appliance chains to rethink after -sales experience as a key factor in the purchase decision. In a context where differentiation is played in customer service, the possibility of adding a professional, digitized and real operational guarantee, becomes a competitive advantage.

More than outsourcing a problem, Manno's proposal is to professionalize an opportunity.